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Spinita Casino Privacy Policy for Personal and Account Information

This Privacy Policy explains how Borse Limited collects and handles personal information when you create or use a Spinita account, visit our site, play games, contact support, use the cashier or complete verification. It also describes the choices and rights connected to that information.

1. Data controller and scope

Borse Limited acts as the controller for personal data processed through Spinita unless a payment provider, game studio or verification partner independently determines its own processing. This policy covers site visitors, registered players and people who communicate with our support team.

2. Information we collect

We may process:

  • identity and profile details, including name, date of birth, address, email and telephone number;
  • account credentials, login records and security events;
  • transaction data, payment method identifiers, deposits, withdrawals and wallet history;
  • verification files, including identity, address, payment ownership and source-of-funds evidence;
  • game activity, stakes, wins, losses, bonus status, limits and session information;
  • device, browser, IP, cookie, diagnostic and fraud-prevention signals;
  • support messages, complaint records, marketing preferences and consent history.

We do not require a complete card number to be displayed in ordinary support messages. Payment processors can tokenise or independently secure sensitive payment credentials.

3. Why we use personal data

We process information to create and secure accounts, confirm age and identity, provide games, administer bonuses, process transactions, prevent fraud, meet AML duties, investigate complaints, apply responsible-play controls and communicate service information. We also use necessary technical data to keep the site functioning and measure faults.

Where consent is required for marketing or optional cookies, you may withdraw it through the relevant preference control. Withdrawal does not invalidate processing already completed lawfully.

4. Legal grounds

Depending on the activity and applicable law, processing can rely on performance of our contract with you, compliance with legal obligations, legitimate interests in security and service operation, consent, and protection of vital interests. A specific request may involve more than one lawful ground.

5. Verification and automated controls

Account and transaction signals may be compared to identify duplicate accounts, unusual payments, prohibited access or fraud. A verification result can trigger a request for further documents or a manual review. Contact support if you want an explanation of an account decision that materially affects you.

6. Sharing information

We may share the minimum necessary data with payment processors, game providers, identity-verification services, fraud-prevention vendors, hosting and analytics suppliers, professional advisers, regulators, law-enforcement bodies and companies involved in a lawful corporate transaction. Providers receive contractual security and confidentiality obligations appropriate to their role.

We do not sell personal information as an ordinary business activity.

7. International transfers

Service providers can process data in more than one jurisdiction. Where transfer safeguards are required, we use appropriate contractual, organisational or legal mechanisms and assess the receiving arrangement.

8. Retention

We retain information for the period needed to provide the account, meet legal and regulatory duties, resolve disputes, prevent fraud and enforce agreements. Financial, verification and self-exclusion records can remain after account closure when law, claims or player protection require retention. Data is deleted or anonymised when the applicable purpose and retention period end.

9. Cookies and device storage

Necessary cookies keep sessions secure, remember core settings and support cashier or login functions. Analytics and marketing technologies require the choices provided in our cookie controls where applicable. Browser settings can remove stored cookies, but blocking necessary storage can affect account functions.

10. Security

We use access controls, encryption in transit, monitoring, supplier checks and staff procedures designed to protect information. No online system eliminates every risk. Protect your password, mailbox and device, and contact support promptly if you recognise an unfamiliar login or transaction.

11. Your privacy rights

Subject to applicable law, you may request access, correction, deletion, restriction, portability or an objection to certain processing. You may also withdraw consent and complain to the competent data-protection authority. We may need to verify identity before fulfilling a request and may retain information where a legal exception applies.

12. Marketing choices

Change email, SMS and promotional preferences through the account or the unsubscribe control in a message. Service notices about security, verification or transactions are separate from optional marketing.

13. Children

Spinita is intended for adults aged 18 or over. We use age and identity controls and investigate information suggesting that an account belongs to a minor.

14. Policy changes and contact

We may update this policy when services, providers or legal requirements change. The revised date appears at the top. Send privacy questions or rights requests through the legal/privacy contact in the current site footer or ask support to route the request to our privacy team.